Non-clients: $580 per attendee
Program Ends: 12:00 PM
Employee complaints and personnel issues—whether formal or informal—require timely and thoughtful action from employers. Local educational agencies (LEAs) are legally obligated under various federal and state laws to promptly investigate complaints and address workplace concerns. This course provides guidance on how to effectively manage employee complaints and workplace investigations within legal requirements. Participants will learn best practices for responding to personnel issues, conducting fair and timely investigations, and determining appropriate outcomes. The session also highlights tools and strategies to support human resources (HR) leaders and supervisors in handling workplace concerns consistently and compliantly.
Who Should Attend
- Superintendents and assistant superintendents
- Chief human resources officers and HR staff
- Principals and site administrators
- Chief business officers
- Charter school directors and staff with supervisory responsibilities
Anyone responsible for supervising staff or managing personnel issues will benefit from this course.
What You’ll Learn
- Types of employee complaints and when an investigation is required
- The role of site and department leaders in managing complaints and investigations
- How to develop an effective investigation and communication plan
- Best practices for conducting interviews and managing investigation timelines
- Strategies for conducting investigations objectively and without bias
- How to determine outcomes and assign appropriate levels of employee discipline
- Key indicators for when to involve legal counsel
- Most current information available as it relates to state policies, legislation, etc.
Non-clients: $580 per attendee
Program Ends: 12:00 PM